One price.
All of it.

Join our Discord and say hello. We open the network for you, your server package is waiting in your admin dashboard, and someone is around while you set it up. That is how every LUX community starts — we would rather meet you than hand you a signup form.

Every new network gets 14 days with the entire product unlocked. Nothing is charged when it ends, so there is no trial that quietly turns into a charge. At the end of the 14 days you either subscribe from your admin dashboard or the network pauses — nothing is charged and nothing is deleted.

Sometimes, yes. If 14 days genuinely wasn't enough — a big migration, a launch date that moved, a community mid-rebuild — open a support ticket in our Discord and tell us what you're working through. We read every one and we have said yes before, but it is a conversation, not a button.

The network pauses — it isn't wiped. Everything stays exactly where you left it, so you can subscribe later and pick up where you left off.

One network — a live environment and a development environment, both belonging to the same Discord server — with every feature LUX has.

Two subscriptions. A network is tied to one Discord server, and a second FiveM server is a second network with its own records, roles and configuration.

No, and you cannot. The connector resources are supplied free with your subscription and generated for you in the admin dashboard, already configured. They are not sold, here or anywhere else.

Not at the moment. Monthly only, cancellable at any time. An annual option is something we may add later; we would rather start with the arrangement that is easiest to walk away from.

Yes. Open Billing in your admin dashboard and use Manage or cancel — two clicks, no e-mail, no notice period. You keep full access until the end of the period you've already paid for, and nothing is deleted.

US dollars. The price is $20 a month excluding VAT and local sales tax; where tax applies to you, it is added at checkout, and the checkout shows you the final amount before you pay.

Polar is our reseller and merchant of record — the seller in the transaction. It takes the payment, handles VAT and sales tax for your country and issues your invoice. We build and run the CAD; Polar handles the money. We never see or store your card details.

The 14-day trial is there so you never have to buy blind, so there is no pro-rata refund when you cancel of your own accord — you keep the service until the end of the period you paid for. If we discontinue the service or fail to deliver what you paid for, you get the unused part back. Where there is genuine doubt about a charge, we would rather refund than argue about it, and statutory withdrawal rights still apply. The full terms are in section 9 of our Terms of Service.

Nothing dramatic. The payment provider retries on its own schedule over the following days, your community keeps running throughout, and you will see a warning in the CAD. Only if those retries are exhausted is the network suspended — and even then, the Billing page stays open so you can fix it.

Your network is locked, not wiped. Everything stays exactly where it is, and if you come back it is all still there. Twelve months after a subscription ends without another one replacing it, the network is deleted permanently — reactivating within those twelve months resets the clock, and you can ask us to delete it sooner. There is no self-serve export yet, so if you need a copy of something, talk to us in Discord while the network still exists.